How To Be
Creative
By Jonah Lehrer, WSJ
Creativity can seem like magic. We look at people like Steve Jobs and Bob
Dylan, and we conclude that they must possess supernatural powers denied to
mere mortals like us, gifts that allow them to imagine what has never existed
before. They’re “creative types.” We’re not.
But creativity is not magic, and there’s no such thing as a creative
type. Creativity is not a trait that we inherit in our genes or a blessing
bestowed by the angels. It’s a skill. Anyone can learn to be creative and to
get better at it. New research is shedding light on what allows people to
develop world-changing products and to solve the toughest problems. A
surprisingly concrete set of lessons has emerged about what creativity is and
how to spark it in ourselves and our work.
The science of creativity is relatively new. Until the Enlightenment,
acts of imagination were always equated with higher powers. Being creative
meant channeling the muses, giving voice to the gods. (“Inspiration” literally
means “breathed upon.”) Even in modern times, scientists have paid little
attention to the sources of creativity.
But over the past decade, that has begun to change. Imagination was once
thought to be a single thing, separate from other kinds of cognition. The
latest research suggests that this assumption is false. It turns out that we
use “creativity” as a catchall term for a variety of cognitive tools, each of
which applies to particular sorts of problems and is coaxed to action in a
particular way.
It isn’t a trait that we inherit in our genes or a blessing bestowed on
us by the angels. It’s a skill that anyone can learn and work to improve.
The new research also suggests how best to approach the thorniest
problems. We tend to assume that experts are the creative geniuses in their own
fields. But big breakthroughs often depend on the naive daring of outsiders.
For prompting creativity, few things are as important as time devoted to
cross-pollination with fields outside our areas of expertise.
Let’s start with the hardest problems, those challenges that at first
blush seem impossible. Such problems are typically solved (if they are solved
at all) in a moment of insight.
Consider the case of Arthur Fry, an engineer at 3M in the paper products
division. In the winter of 1974, Mr. Fry attended a presentation by Sheldon
Silver, an engineer working on adhesives. Mr. Silver had developed an extremely
weak glue, a paste so feeble it could barely hold two pieces of paper together.
Like everyone else in the room, Mr. Fry patiently listened to the presentation
and then failed to come up with any practical applications for the compound.
What good, after all, is a glue that doesn’t stick?
On a frigid Sunday morning, however, the paste would re-enter Mr. Fry’s
thoughts, albeit in a rather unlikely context. He sang in the church choir and
liked to put little pieces of paper in the hymnal to mark the songs he was
supposed to sing. Unfortunately, the little pieces of paper often fell out,
forcing Mr. Fry to spend the service frantically thumbing through the book,
looking for the right page. It seemed like an unfixable problem, one of those
ordinary hassles that we’re forced to live with.
But then, during a particularly tedious sermon, Mr. Fry had an epiphany.
He suddenly realized how he might make use of that weak glue: It could be
applied to paper to create a reusable bookmark! Because the adhesive was barely
sticky, it would adhere to the page but wouldn’t tear it when removed. That
revelation in the church would eventually result in one of the most widely used
office products in the world: the Post-it Note.
Mr. Fry’s invention was a classic moment of insight. Though such events
seem to spring from nowhere, as if the cortex is surprising us with a
breakthrough, scientists have begun studying how they occur. They do this by
giving people “insight” puzzles, like the one that follows, and watching what
happens in the brain:
A man has married 20 women in a small town. All of the women are still
alive, and none of them is divorced. The man has broken no laws. Who is the
man?
If you solved the question, the solution probably came to you in an
incandescent flash: The man is a priest. Research led by Mark Beeman and John
Kounios has identified where that flash probably came from. In the seconds
before the insight appears, a brain area called the superior anterior temporal
gyrus (aSTG) exhibits a sharp spike in activity. This region, located on the
surface of the right hemisphere, excels at drawing together distantly related
information, which is precisely what’s needed when working on a hard creative
problem.
Interestingly, Mr. Beeman and his colleagues have found that certain
factors make people much more likely to have an insight, better able to detect
the answers generated by the aSTG. For instance, exposing subjects to a short,
humorous video—the scientists use a clip of Robin Williams doing
stand-up—boosts the average success rate by about 20%.
Alcohol also works. Earlier this year, researchers at the University of
Illinois at Chicago compared performance on insight puzzles between sober and
intoxicated students. The scientists gave the subjects a battery of word
problems known as remote associates, in which people have to find one
additional word that goes with a triad of words. Drunk students solved nearly
30% more of these word problems than their sober peers.
What explains the creative benefits of relaxation and booze? The answer
involves the surprising advantage of not paying attention. Although we live in
an age that worships focus—we are always forcing ourselves to concentrate,
chugging caffeine—this approach can inhibit the imagination. We might be
focused, but we’re probably focused on the wrong answer.
And this is why relaxation helps: It isn’t until we’re soothed in the
shower or distracted by the stand-up comic that we’re able to turn the
spotlight of attention inward, eavesdropping on all those random associations
unfolding in the far reaches of the brain’s right hemisphere. When we need an
insight, those associations are often the source of the answer.
This research also explains why so many major breakthroughs happen in
the unlikeliest of places, whether it’s Archimedes in the bathtub or the
physicist Richard Feynman scribbling equations in a strip club, as he was known
to do. It reveals the wisdom of Google putting ping-pong tables in the lobby
and confirms the practical benefits of daydreaming. As Einstein once declared,
“Creativity is the residue of time wasted.”
Of course, not every creative challenge requires an epiphany; a relaxing
shower won’t solve every problem. Sometimes, we just need to keep on working,
resisting the temptation of a beer-fueled nap.
There is nothing fun about this kind of creativity, which consists
mostly of sweat and failure. It’s the red pen on the page and the discarded
sketch, the trashed prototype and the failed first draft. Nietzsche referred to
this as the “rejecting process,” noting that while creators like to brag about
their big epiphanies, their everyday reality was much less romantic. “All great
artists and thinkers are great workers,” he wrote.
This relentless form of creativity is nicely exemplified by the
legendary graphic designer Milton Glaser, who engraved the slogan “Art is Work”
above his office door. Mr. Glaser’s most famous design is a tribute to this
work ethic. In 1975, he accepted an intimidating assignment: to create a new ad
campaign that would rehabilitate the image of New York City, which at the time
was falling apart.
Mr. Glaser began by experimenting with fonts, laying out the tourist
slogan in a variety of friendly typefaces. After a few weeks of work, he
settled on a charming design, with “I Love New York” in cursive, set against a
plain white background. His proposal was quickly approved. “Everybody liked
it,” Mr. Glaser says. “And if I were a normal person, I’d stop thinking about
the project. But I can’t. Something about it just doesn’t feel right.”
So Mr. Glaser continued to ruminate on the design, devoting hours to a
project that was supposedly finished. And then, after another few days of work,
he was sitting in a taxi, stuck in midtown traffic. “I often carry spare pieces
of paper in my pocket, and so I get the paper out and I start to draw,” he
remembers. “And I’m thinking and drawing and then I get it. I see the whole
design in my head. I see the typeface and the big round red heart smack dab in
the middle. I know that this is how it should go.”
The logo that Mr. Glaser imagined in traffic has since become one of the
most widely imitated works of graphic art in the world. And he only discovered
the design because he refused to stop thinking about it.
But this raises an obvious question: If different kinds of creative
problems benefit from different kinds of creative thinking, how can we ensure
that we’re thinking in the right way at the right time? When should we daydream
and go for a relaxing stroll, and when should we keep on sketching and toying
with possibilities?
The good news is that the human mind has a surprising natural ability to
assess the kind of creativity we need. Researchers call these intuitions
“feelings of knowing,” and they occur when we suspect that we can find the
answer, if only we keep on thinking. Numerous studies have demonstrated that,
when it comes to problems that don’t require insights, the mind is remarkably
adept at assessing the likelihood that a problem can be solved—knowing whether
we’re getting “warmer” or not, without knowing the solution.
This ability to calculate progress is an important part of the creative
process. When we don’t feel that we’re getting closer to the answer—we’ve hit
the wall, so to speak—we probably need an insight. If there is no feeling of
knowing, the most productive thing we can do is forget about work for a while.
But when those feelings of knowing are telling us that we’re getting close, we
need to keep on struggling.
Of course, both moment-of-insight problems and nose-to-the-grindstone
problems assume that we have the answers to the creative problems we’re trying
to solve somewhere in our heads. They’re both just a matter of getting those
answers out. Another kind of creative problem, though, is when you don’t have
the right kind of raw material kicking around in your head. If you’re trying to
be more creative, one of the most important things you can do is increase the
volume and diversity of the information to which you are exposed.
Steve Jobs famously declared that “creativity is just connecting
things.” Although we think of inventors as dreaming up breakthroughs out of
thin air, Mr. Jobs was pointing out that even the most far-fetched concepts are
usually just new combinations of stuff that already exists. Under Mr. Jobs’s
leadership, for instance, Apple didn’t invent MP3 players or tablet computers—the
company just made them better, adding design features that were new to the
product category.
And it isn’t just Apple. The history of innovation bears out Mr. Jobs’s
theory. The Wright Brothers transferred their background as bicycle
manufacturers to the invention of the airplane; their first flying craft was,
in many respects, just a bicycle with wings. Johannes Gutenberg transformed his
knowledge of wine presses into a printing machine capable of mass-producing
words. Or look at Google: Larry Page and Sergey Brin came up with their famous
search algorithm by applying the ranking method used for academic articles
(more citations equals more influence) to the sprawl of the Internet.
How can people get better at making these kinds of connections? Mr. Jobs
argued that the best inventors seek out “diverse experiences,” collecting lots
of dots that they later link together. Instead of developing a narrow
specialization, they study, say, calligraphy (as Mr. Jobs famously did) or hang
out with friends in different fields. Because they don’t know where the answer
will come from, they are willing to look for the answer everywhere.
Recent research confirms Mr. Jobs’s wisdom. The sociologist Martin Ruef,
for instance, analyzed the social and business relationships of 766 graduates
of the Stanford Business School, all of whom had gone on to start their own
companies. He found that those entrepreneurs with the most diverse friendships
scored three times higher on a metric of innovation. Instead of getting stuck
in the rut of conformity, they were able to translate their expansive social
circle into profitable new concepts.
Many of the most innovative companies encourage their employees to
develop these sorts of diverse networks, interacting with colleagues in totally
unrelated fields. Google hosts an internal conference called Crazy Search
Ideas—a sort of grown-up science fair with hundreds of posters from every
conceivable field. At 3M, engineers are typically rotated to a new division
every few years. Sometimes, these rotations bring big payoffs, such as when 3M
realized that the problem of laptop battery life was really a problem of energy
used up too quickly for illuminating the screen. 3M researchers applied their
knowledge of see-through adhesives to create an optical film that focuses light
outward, producing a screen that was 40% more efficient.
Such solutions are known as “mental restructurings,” since the problem
is only solved after someone asks a completely new kind of question. What’s
interesting is that expertise can inhibit such restructurings, making it harder
to find the breakthrough. That’s why it’s important not just to bring new ideas
back to your own field, but to actually try to solve problems in other
fields—where your status as an outsider, and ability to ask naive questions,
can be a tremendous advantage.
This principle is at work daily on InnoCentive, a crowdsourcing website
for difficult scientific questions. The structure of the site is simple:
Companies post their hardest R&D problems, attaching a monetary reward to
each “challenge.” The site features problems from hundreds of organization in
eight different scientific categories, from agricultural science to
mathematics. The challenges on the site are incredibly varied and include
everything from a multinational food company looking for a “Reduced Fat
Chocolate-Flavored Compound Coating” to an electronics firm trying to design a
solar-powered computer.
The most impressive thing about InnoCentive, however, is its effectiveness.
In 2007, Karim Lakhani, a professor at the Harvard Business School, began
analyzing hundreds of challenges posted on the site. According to Mr. Lakhani’s
data, nearly 30% of the difficult problems posted on InnoCentive were solved
within six months. Sometimes, the problems were solved within days of being
posted online. The secret was outsider thinking: The problem solvers on
InnoCentive were most effective at the margins of their own fields. Chemists
didn’t solve chemistry problems; they solved molecular biology problems. And
vice versa. While these people were close enough to understand the challenge,
they weren’t so close that their knowledge held them back, causing them to run
into the same stumbling blocks that held back their more expert peers.
It’s this ability to attack problems as a beginner, to let go of all
preconceptions and fear of failure, that’s the key to creativity.
The composer Bruce Adolphe first met Yo-Yo Ma at the Juilliard School in
New York City in 1970. Mr. Ma was just 15 years old at the time (though he’d
already played for J.F.K. at the White House). Mr. Adolphe had just written his
first cello piece. “Unfortunately, I had no idea what I was doing,” Mr. Adolphe
remembers. “I’d never written for the instrument before.”
Mr. Adolphe had shown a draft of his composition to a Juilliard
instructor, who informed him that the piece featured a chord that was
impossible to play. Before Mr. Adolphe could correct the music, however, Mr. Ma
decided to rehearse the composition in his dorm room. “Yo-Yo played through my
piece, sight-reading the whole thing,” Mr. Adolphe says. “And when that
impossible chord came, he somehow found a way to play it.”
Mr. Adolphe told Mr. Ma what the professor had said and asked how he had
managed to play the impossible chord. They went through the piece again, and
when Mr. Ma came to the impossible chord, Mr. Adolphe yelled “Stop!” They
looked at Mr. Ma’s left hand—it was contorted on the fingerboard, in a position
that was nearly impossible to hold. “You’re right,” said Mr. Ma, “you really
can’t play that!” Yet, somehow, he did.
When Mr. Ma plays today, he still strives for that state of the
beginner. “One needs to constantly remind oneself to play with the abandon of
the child who is just learning the cello,” Mr. Ma says. “Because why is that
kid playing? He is playing for pleasure.”
Creativity is a spark. It can be excruciating when we’re rubbing two
rocks together and getting nothing. And it can be intensely satisfying when the
flame catches and a new idea sweeps around the world.
For the first time in human history, it’s becoming possible to see how
to throw off more sparks and how to make sure that more of them catch fire. And
yet, we must also be honest: The creative process will never be easy, no matter
how much we learn about it. Our inventions will always be shadowed by
uncertainty, by the serendipity of brain cells making a new connection.
Every creative story is different. And yet every creative story is the
same: There was nothing, now there is something. It’s almost like magic.
Adapted from “Imagine: How Creativity Works”
by Jonah Lehrer, to be published by Houghton Mifflin Harcourt on March 19. Copyright © 2012 by Jonah Lehrer.
10 Quick Creativity Hacks
1. Color Me Blue. A 2009 study found that subjects solved twice as many insight puzzles when surrounded by the color blue, since it leads to more relaxed and associative thinking. Red, on other hand, makes people more alert and aware, so it is a better backdrop for solving analytic problems.
1. Color Me Blue. A 2009 study found that subjects solved twice as many insight puzzles when surrounded by the color blue, since it leads to more relaxed and associative thinking. Red, on other hand, makes people more alert and aware, so it is a better backdrop for solving analytic problems.
2. Get Groggy. According to a study published last month, people
at their least alert time of day—think of a night person early in the
morning—performed far better on various creative puzzles, sometimes improving
their success rate by 50%. Grogginess has creative perks.
3. Daydream Away. Research led by Jonathan Schooler at the
University of California, Santa Barbara, has found that people who daydream
more score higher on various tests of creativity.
4. Think Like A Child. When subjects are told to imagine
themselves as 7-year-olds, they score significantly higher on tests of
divergent thinking, such as trying to invent alternative uses for an old car
tire.
5. Laugh It Up. When people are exposed to a short video of
stand-up comedy, they solve about 20% more insight puzzles.
6. Imagine That You Are Far Away. Research conducted at Indiana
University found that people were much better at solving insight puzzles when
they were told that the puzzles came from Greece or California, and not from a
local lab.
7. Keep It Generic. One way to increase problem-solving ability
is to change the verbs used to describe the problem. When the verbs are
extremely specific, people think in narrow terms. In contrast, the use of more
generic verbs—say, “moving” instead of “driving”—can lead to dramatic increases
in the number of problems solved.
8. Work Outside the Box. According to new study, volunteers
performed significantly better on a standard test of creativity when they were
seated outside a 5-foot-square workspace, perhaps because they internalized the
metaphor of thinking outside the box. The lesson? Your cubicle is holding you
back.
9. See the World. According to research led by Adam Galinsky,
students who have lived abroad were much more likely to solve a classic insight
puzzle. Their experience of another culture endowed them with a valuable
open-mindedness. This effect also applies to professionals: Fashion-house
directors who have lived in many countries produce clothing that their peers
rate as far more creative.
10. Move to a Metropolis. Physicists at the Santa Fe Institute
have found that moving from a small city to one that is twice as large leads
inventors to produce, on average, about 15% more patents.
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